Privacy Policy

Last updated April, 2026

The Services are owned, operated, and provided by Revuelto Sàrl, RCS B303230, private limited liability company incorporated under laws of Luxembourg, having its registered office at 10 Rue Mathias Hardt, 1717, Luxembourg. (the "Company"). (the "Company"), collects, uses, discloses, and safeguards your personal information when you access or use the website at www.mytraitsprofile.com, the MyTraitsProfile application, and all related services (collectively, the "Services"). By using the Services, you acknowledge that you have read and agree to be bound by both this Policy and our Terms and Conditions.

Personal Information We Collect

We collect information that identifies you or can reasonably be associated with you. This includes:

Information You Provide: Email address, name, and personality assessment responses.
Payment Information: Transaction identifiers (processed by third-party payment providers; the Company does not store full card details).
Communication Records: Customer support inquiries, correspondence, and feedback.

Information Collected Automatically

When you access or interact with our Services, we may automatically collect:

Technical Data: Device type, operating system, browser type, language preferences, and IP address.
Usage Data: Pages visited, features accessed, session duration, and navigation paths.
Tracking Data: Information gathered through cookies and similar tracking technologies.

How We Use Your Personal Information

We process your personal data for the following purposes:

Service Delivery: To operate the Website and Application, administer personality assessments, and generate personalized reports.
Account Management: To create and maintain your account, authenticate access, and provide customer support.
Billing: To manage memberships, process payments, handle renewals, and administer refund requests.
Security: To detect and prevent fraud, unauthorized access, and other threats to platform integrity.
Improvement: To analyze usage patterns and enhance the quality, functionality, and performance of the Services.
Legal Compliance: To fulfil obligations under applicable laws, regulations, and legal processes.

How We Share Your Personal Information

We share personal information only when necessary and in the following circumstances:

Service Providers: With trusted third parties that assist in hosting, cloud infrastructure, analytics, and customer support operations, subject to appropriate data protection agreements.
Payment Processors: With payment service providers to authorize, process, and settle your transactions.
Legal Compliance: When required by applicable law, regulation, court order, or governmental request, or to protect the rights, property, or safety of the Company, its users, or the public.

We do not sell your personal information to third parties.

Your Rights and Choices

Depending on your location and applicable law (including the EU General Data Protection Regulation, UK GDPR, and applicable US state privacy laws), you may have the following rights:

Access & Portability: To request a copy of the personal data we hold about you in a structured, commonly used format.
Correction: To request the rectification of inaccurate or incomplete personal data.
Deletion: To request the erasure of your personal data, subject to applicable legal retention requirements.
Restriction: To request that we limit the processing of your personal data under certain circumstances.
Objection: To object to the processing of your personal data where we rely on legitimate interests as a legal basis.
Opt-Out: To stop the sharing of your data for targeted advertising purposes, where applicable.
Withdrawal of Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
Contact: To exercise any of these rights, please email [email protected]. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or your country of residence. Where such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in accordance with applicable data protection laws.

Cookies and Tracking

We use cookies and similar technologies to operate, secure, and improve the Services:

Strictly Necessary Cookies: Required for essential functions such as login, session management, and security.
Analytics Cookies: Used to monitor site performance, understand usage trends, and improve the Services.
Management: You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the availability or functionality of some features of the Services.

For further details, please refer to our Cookie Policy available on the Website.

Security and Data Retention

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and you are responsible for safeguarding your own device, credentials, and account access.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, to provide the Services, to comply with legal obligations, to resolve disputes, and to enforce our agreements. When personal data is no longer required, it is securely deleted or anonymized.

Data Policy on Children

Our Services are not intended for individuals under the age of eighteen (18). The Company does not knowingly collect personal data from children. If we become aware that a minor has provided personal data without appropriate consent, we will take prompt steps to delete such information and, where applicable, terminate the associated account.

Changes to This Policy

The Company reserves the right to update or modify this Policy at any time. Any changes will be posted on the Website with a revised "Last updated" date. Your continued use of the Services after the publication of changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Policy or the handling of your personal data, please contact the Company:

Email: [email protected]

Company: Revuelto Sàrl 10 Rue Mathias Hardt 1717, Luxembourg LUXEMBOURG